Terms of Service

Acceptance of Terms

By accessing or using the TaxIQ platform at taxiqinc.com (the "Service"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Service.

These Terms constitute a legally binding agreement between you ("User") and TaxIQ Inc. ("TaxIQ," "we," "us," or "our"). Your continued use of the Service following the posting of changes to these Terms constitutes acceptance of those changes.

Description of Services

TaxIQ provides an intelligent tax preparation and planning platform that includes:

• Federal and state income tax calculation tools using verified 2025 IRS Publication 505/535 rates
• Tax strategy identification and quantification with Internal Revenue Code citations
• A self-audit engine that identifies potential IRS red flags in your return
• CPA-ready export packages for professional review
• An in-platform tax advisor for guidance and explanations
• Multi-year tax return preparation and storage

TaxIQ is a tax preparation assistance tool. We are not a licensed Certified Public Accounting firm, registered tax preparer, or law firm. Our Service provides calculations and strategies based on publicly available IRS data but does not replace professional tax advice.

Eligibility

To use TaxIQ you must:

• Be at least 18 years of age
• Be a United States resident or citizen filing U.S. federal and/or state income taxes
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from receiving services under applicable law
• Provide accurate, current, and complete information during registration

Account Registration & Security

When you create an account with TaxIQ, you agree to provide accurate and complete information and to keep this information current. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to:

• Use a strong, unique password for your TaxIQ account
• Notify us immediately at [email protected] of any unauthorized use of your account
• Never share your login credentials with any third party
• Log out of your account after each session on shared devices

TaxIQ uses email-based one-time password (OTP) verification for account security. We will never ask for your password via email, phone, or any communication channel.

Fees and Payments

TaxIQ charges the following fees for its services:

• Federal Only: $99 per tax year — includes all federal forms, strategies, and audit engine
• Federal + State: $149 per tax year — includes all 50 states and Washington D.C.
• Additional Tax Year: $99 per year for each additional year filed

All payments are processed securely through Stripe, a PCI DSS Level 1 certified payment processor. TaxIQ never stores, sees, or has access to your full credit card number. By providing payment information, you authorize TaxIQ to charge your payment method for the selected service.

Fees are charged at the time of purchase. All prices are in U.S. dollars and are subject to change with notice.

Refund Policy

TaxIQ offers the following refund policy:

• Full refund: Within 24 hours of purchase if you have not downloaded or exported any tax documents
• Partial refund (50%): Within 7 days of purchase if the return has not been filed with the IRS
• No refund: After 7 days or after a return has been prepared and exported

To request a refund, contact [email protected] with your account email and reason for the request. Refunds are processed within 5–10 business days to your original payment method.

Tax Information Disclaimer

TaxIQ is not a licensed tax professional, CPA firm, enrolled agent, or law firm. The information, calculations, strategies, and recommendations provided by TaxIQ are based on publicly available IRS publications, Internal Revenue Code sections, and Revenue Procedures for the applicable tax year.

TaxIQ's calculations are based on information you provide. The accuracy of your tax return depends entirely on the accuracy of the information you enter. TaxIQ is not responsible for errors resulting from incorrect, incomplete, or misleading information provided by the user.

• Tax laws change frequently — always verify current IRS guidance for your specific situation
• Complex tax situations may require the advice of a licensed CPA or tax attorney
• TaxIQ strategies are general in nature and may not apply to every individual situation
• State tax laws vary — consult your state's Department of Revenue for state-specific guidance
• TaxIQ's self-audit engine identifies common IRS flags but does not guarantee audit prevention

We strongly recommend having your completed return reviewed by a licensed tax professional before filing, particularly for complex returns involving multiple businesses, rental properties, or significant investment income.

User Responsibilities

By using TaxIQ, you agree that you are solely responsible for:

• The accuracy and completeness of all information entered into the platform
• Maintaining copies of all tax documents, receipts, and supporting records
• Filing your tax returns by applicable IRS and state deadlines
• Paying all taxes owed to federal and state authorities
• Verifying that all strategies and deductions apply to your specific situation
• Consulting a licensed tax professional for complex or unusual tax situations
• Complying with all applicable federal, state, and local tax laws

You agree not to use TaxIQ for any unlawful purpose, including tax fraud, evasion, or the preparation of returns with knowingly false information. Violation of this provision may result in immediate account termination and referral to appropriate authorities.

Intellectual Property

The TaxIQ platform, including its software, design, tax engine, strategy database, audit system, content, and all related intellectual property, is owned exclusively by TaxIQ Inc. and is protected by United States and international copyright, trademark, and trade secret laws.

You are granted a limited, non-exclusive, non-transferable license to use TaxIQ solely for your personal tax preparation purposes. You may not:

• Copy, reproduce, distribute, or create derivative works from our platform
• Reverse engineer, decompile, or attempt to extract source code
• Use our platform to build a competing product or service
• Remove or alter any copyright, trademark, or proprietary notices
• Scrape, crawl, or systematically extract data from the platform

The TaxIQ name, logo, and brand elements are proprietary to TaxIQ Inc. Powered by UNCHAIN3D — Intelligent Infrastructure. All rights reserved.

Data and Privacy

Your privacy is fundamental to how TaxIQ operates. We protect your data with:

• AES-256-GCM encryption for all stored tax data — the same standard used for classified government information
• TLS 1.3 for all data in transit
• PBKDF2-SHA256 with 310,000 iterations for password hashing
• Row-Level Security ensuring you can only access your own data
• Stripe for all payment processing — we never store card numbers

We do not sell, rent, or share your personal or tax information with any third party for marketing purposes. For complete details on how we collect, use, and protect your data, please review our Privacy Policy.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAXIQ INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Tax penalties, interest, or assessments resulting from errors in your return
• IRS or state audits, examinations, or enforcement actions
• Loss of data, revenue, profits, or business opportunities
• Errors or inaccuracies in tax calculations based on information you provided
• Service interruptions, downtime, or technical failures

In no event shall TaxIQ's total liability to you for all claims arising from or related to the Service exceed the amount you paid to TaxIQ in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless TaxIQ Inc. and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:

• Your use of or access to the Service
• Your violation of any term of these Terms of Service
• Your violation of any applicable law or regulation
• Inaccurate or false information you provided to the Service
• Any tax return prepared using information you provided

Termination

TaxIQ reserves the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe:

• Violates these Terms of Service
• Is harmful to other users, TaxIQ, or third parties
• Involves fraudulent, abusive, or illegal activity
• Involves the preparation of returns with knowingly false information

You may terminate your account at any time by contacting [email protected]. Upon termination, your right to use the Service ceases immediately. We will retain your data for 7 years in accordance with IRS record-keeping recommendations, after which it will be permanently deleted.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Service shall first be subject to good faith negotiation. If unresolved within 30 days, disputes shall be resolved through binding arbitration under the American Arbitration Association's Commercial Arbitration Rules, with proceedings conducted in California.

You waive any right to participate in a class action lawsuit or class-wide arbitration against TaxIQ Inc.

Changes to Terms

TaxIQ reserves the right to modify these Terms at any time. We will provide notice of significant changes by:

• Posting the updated Terms on this page with a new effective date
• Sending an email notification to your registered email address
• Displaying a notice within the TaxIQ platform

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

Contact Information

For questions, concerns, or notices regarding these Terms of Service, please contact us:

• Email: [email protected]
• Legal inquiries: [email protected]
• Website: taxiqinc.com
• Company: TaxIQ Inc.

We will respond to all inquiries within 2 business days.